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Shipping and Delivery

All items offered on Myherowearsblue.com (MWB) are made-to-order.  This means that when you place your order, we print that item/s just for you, one at a time for the best quality!

We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.

Shipping carrier: USPS, DHL, EMS, Local Post

Orders are processed when the payment is accepted.

Note: We have 02 payment gateways: one in California and the other in Canada. Therefore please be reminded that you can be charged international fee if your money comes into our payment gateway in Canada.

 

All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!

Due to the global impact of COVID-19 and travel restrictions recently in US, the production and delivery times have been delayed by up to 10 business days than the time frame below. We truly apologize for this inconvenience and Thank you for your understanding and sympathy with us in this situation.

Wish you and your family all the best.

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The time frame for order delivery is divided into two parts: 

PROCESSING TIME

The processing time of each product type is as below:

SHIPPING TIME

When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.

Most orders are delivered within 3-7 business days, depending on your shipping address and on the carriers (USPS, UPS,...). Due to Covid-19 pandemic, the delivery time may take a little bit longer than usual. 

 

HOW MUCH DOES SHIPPING COST?

Shipping costs vary depending on the size (with canvas), shipping destination and the number of items that you purchase. Here’s how we break down our shipping prices:

- Most items are $4.99 for one item + $2 per additional item (except for canvas)

- CANVAS shipping:

1/ Our top-notch package is specifically designed for safe transport. Our plastic sleeve keeps the item secure and in place. The over-extended edges provide additional resilience against outside forces making sure the package reaches its destination damage-free. If you order more than one artwork, Canvas will be shipped separately each with tracking number to ensure safe delivery.

For example:

If you order 02 8x12 canvases, the shipping cost will be: $8.5 each x 2 = $17

If you order 01 8x12 canvas + 01 other product (mug/shirt/fleece blanket…), the shipping cost will be: $8.5 + $4.99 = $13.49

If you order 01 8x12 canvas + 02 other products (mug/shirt/fleece blanket…), the shipping cost will be: $8.5 + $4.99 + $2 = $15.49

Note: All free shipping policies are not applied for orders including canvas(es)

2/ Canvases can't be delivered to P.O box address


ORDER TRACKING

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 7-10 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we can take care of this for you.



INCORRECT ADDRESS

Make sure you provide the correct address at checkout because:

- If there is incorrect or missing information which we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. 

- We are not responsible if your order gets delivered to the wrong address or returned to sender (as all of the items would be donated right after they come back to our warehouse)

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.